freshdesk က CRM ကClose source ဖြစ်တယ်။ ဒါကြောင့် Open source လိုမျို...

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Formatting options When you're showing a message to your customers, you can use text, images, hyperlinks, and emojis. You can also choose to format the text that you use. You can use the default shortcuts for formatting o...

Delete dialog, make private, and make inactive  ...

Configuring dialogs in the bot builder  ...

Creating a new bot When you log in to your Freshdesk Messaging account and click on the Chatbots icon in the menu, you’ll see a list of all your bots configured in your account. If this is the first time you're crea...

Why are my reports not live yet, and why can't I view today's data? To make the new Reports more informative, we have made changes in the Architecture model of its working.As you might have noticed, we have ad...

What will happen to my reports if I delete an invalid ticket?  ...

How do I allow my customers to submit tickets from the portal?  ...

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How do I create a new Freshdesk Account?  ...

How to change CRM Login Screen?  How to ...